Privacy policy

Introduction

At Olvie Pure Skin, your privacy matters to us as much as the purity of our ingredients. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at olviepureskin.com (the "Site") or purchase our products.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide Directly When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect the following:

• Full name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely through third-party payment processors)

• Skin type, concerns, or preferences you voluntarily share

1.2 Information Collected Automatically When you visit our Site, we may automatically collect:

• IP address and browser type

• Device type and operating system

• Pages visited and time spent on the Site

• Referring URLs and click behavior

• Cookie data and similar tracking technologies

1.3 Information from Third Parties We may receive information about you from third-party services such as social media platforms, advertising partners, or analytics providers when you interact with our content or ads outside of our Site.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Send order confirmations, shipping updates, and receipts

• Manage your account and subscription

• Personalize your shopping experience based on skin type or preferences

• Send promotional emails, offers, and product recommendations (with your consent)

• Improve our website, products, and customer service

• Detect and prevent fraud or unauthorized activity

• Comply with legal obligations

3. How We Share Your Information

Olvie Pure Skin does not sell your personal information. We may share your information only in the following circumstances:

3.1 Service Providers We work with trusted third-party companies that help us operate our business, including payment processors, shipping carriers, email marketing platforms, and analytics providers. These partners are only given the information necessary to perform their services.

3.2 Legal Requirements We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

3.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze traffic patterns.

Types of cookies we use:

• Essential Cookies — Required for the Site to function properly

• Analytics Cookies — Help us understand how visitors use our Site

• Marketing Cookies — Used to deliver relevant ads and track campaign performance

• Preference Cookies — Remember your settings and personalization choices

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal data we hold about you

• Correction — Request that we correct inaccurate or incomplete information

• Deletion — Request that we delete your personal data

• Opt-Out — Unsubscribe from marketing communications at any time

• Data Portability — Request a portable copy of your data in a common format

• Restriction — Request that we limit how we use your data

To exercise any of these rights, contact us at privacy@olviepureskin.com. We will respond to your request within 30 days.

7. Marketing Communications

If you opt in to receive marketing emails from Olvie Pure Skin, you may receive product updates, promotions, skincare tips, and exclusive offers. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

We do not send unsolicited emails. We respect your inbox as much as your skin.

8. Children's Privacy

Our Site and products are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove that information.

9. Security

We take the security of your personal information seriously. We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your data from unauthorized access, disclosure, or loss.

However, no method of transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites or social media platforms. Olvie Pure Skin is not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information.

We do not sell your personal information. To submit a CCPA request, contact us at privacy@olviepureskin.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Olvie Pure Skin Email: info@olviepureskin.com Website: olviepureskin.com

Your trust means everything to us. We are committed to handling your information with the same care and transparency we bring to every product we create.